FAQ

1. Why do I need an account on Paypal?
2. How do I open an account on Paypal?
3. Can I pay without Paypal account?
4. How many days can I get the product after I paid?
5. Can I return products and get refund?

1 Why do I need an account on Paypal?

A: An account on Paypal makes customer paying easily and securely. Customers can also check their trade history on 7art in their Paypal account, that eliminates potential dispute related to payment transaction. Besides, most value is, 7art accept only valid e-mail address which used on Paypal as 7Art VIP ID. A VIP customer can get commission when other customers subject to hie shop on 7art.

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2 How do I register an account on Paypal?

A: Go to www.paypal.com and click on link Sign_up on top.

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3 Can I pay without Paypal account?

A: Yes. If you don't have an account on Paypal, you can pay by credit card. Click on the link Continue on the Paypal login page like below:

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4. How many days can I get the product after I paid?

A: Usually the products would be delivered in 2 weeks. It is just an estimate, not a promise. We strongly suggest that if you need the product to arrive before the special date, please give enough time prior to that date.

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5. Can I return products and get refund?

A: Refund is available if the return meets the following requirments:

• You can return your purchase for up to 7 days from the receive date.
• Products must be in the condition you received them and in the original box and/or packaging.
• Please do not send your purchase back to the manufacturer, we will take care of everything.
• Once your return is received and inspected by our warehouse staff (usually within 72 hours of receipt), we will process your refund (with the return shipping fee together) and automatically apply a credit to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

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